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Admin & security
Roles, brands, audit log and access control
5 articles · 5 min readRoles and custom permissionsGo to Settings → Roles to use the default roles or create custom ones with exactly the permissions you need.1 min readUpdated Oct 31, 2026Reviewed→Manage multiple brandsAdd each brand in Settings → Brands with its own channels, AI agent and knowledge, all managed from one account.1 min readUpdated Oct 31, 2026Reviewed→Audit logSettings → Audit log records who changed what and when — settings, team members, channels, roles and exports.1 min readUpdated Oct 31, 2026Reviewed→IP allowlistIn Settings → Security → IP allowlist, add your office or VPN IP addresses so members can only sign in from them.1 min readUpdated Oct 31, 2026Reviewed→Company settings and business hoursSet your company name, time zone, default language and business hours in Settings → General.1 min readUpdated Oct 31, 2026Reviewed→