Emails are going to spam
Reviewed by Ahmed Mohamed · Oct 31, 20261 min read1 view
Short answer
Make sure your SPF, DKIM and DMARC records are set up and verified, and avoid spammy wording.
Check these
- 1Open Settings → Channels → Email and check every DNS record shows Verified. See [Set up DNS for email](#email-dns)
- 2Add a DMARC record to your domain if you don't have one
- 3Send from a real support address, not noreply@
- 4Avoid all-caps subjects, lots of links and words like "free" or "urgent"
- 5Ask a customer to mark your email as Not spam — it helps future delivery
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