Add knowledge sources
Reviewed by Ahmed Mohamed · Oct 31, 20261 min read3 views
Short answer
Go to AI Agent → Knowledge and add your website, files or written answers. The AI learns from them in a few minutes.
Source types
SourceBest for
WebsiteProduct pages, policies, FAQs already on your site
FilesPDFs, Word documents, price lists, catalogs
Text / Q&AShort answers you want the AI to give word-for-word
Steps
- 1Open AI Agent → Knowledge
- 2Click Add source
- 3Choose Website, File or Text
- 4Enter the URL, upload the file or write the content
- 5Click Save — the source shows Ready once it's processed
!Keep sources up to date. When your prices or policies change, edit the source and the AI uses the new version right away.
Did this solve your problem?