Create segments from your contacts

Reviewed by Ahmed Mohamed · Oct 31, 20261 min read3 views
Short answer

Go to Contacts → Segments, click New segment and add filters like tag, country, channel or last conversation date.

Steps

  1. 1Open Contacts → Segments
  2. 2Click New segment
  3. 3Add filters, for example:
  4. 4Tag is vip
  5. 5Country is Saudi Arabia
  6. 6Last conversation more than 30 days ago
  7. 7Check the contact count on the right
  8. 8Click Save

Segments update automatically as contacts change, so a campaign always goes to the right people.

!Only send marketing messages to contacts who agreed to receive them.
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